Privacy Policy

Introduction

At Aeroensco S.A.S. (hereinafter 'Aeroensco', 'we', 'our'), we are committed to protecting our users' privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information in accordance with Colombian Law 1581 of 2012 and Decree 1377 of 2013.

Information We Collect

We collect the following information when you use our services:

• Personal identification information (name, email)
• Browsing information (IP address, browser type, pages visited)
• Information voluntarily provided through contact forms
• Website usage data through cookies and similar technologies

Use of Information

We use your personal information to:

• Provide and improve our financial information services
• Respond to your inquiries and requests
• Send communications about our services (with your consent)
• Analyze site usage to improve user experience
• Comply with legal and regulatory obligations

Data Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, firewalls, and restricted access to information.

Your Rights

Under Colombian law, you have the right to:

• Know, update, and rectify your personal data
• Request proof of authorization granted
• Be informed about the use of your data
• File complaints with the Superintendency of Industry and Commerce
• Revoke authorization and request deletion of your data
• Access your personal data free of charge

Data Sharing

We do not sell or share your personal information with third parties, except when necessary to provide our services, comply with legal obligations, or when you have given us your express consent.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by Colombian law.